Frequently Asked Questions
Any official piece of identification with photo and signature, such as a Passport , Identification Card or Driver License, is acceptable.
Any personal information, Photo, Signature, Issue Date, and Expiry Date, Serial Number, must be clearly legible.
The minimum amount to open an Account is US $100, including any fees required for fund deposit.
You need to fill out your personal information, as required by the regulatory authority, on application form and upload your ID (with your Photo) and Bill copy on GQ Capital Markets Home Page .
For details, You can check it on the "Opening Live Account"
You can start a live trading upon deposit of funds after opening a live account and trading may be available within an hour.
Please click on the “Forgot Password” link and enter your email address in order to reset your password.
Deposit and Withdrawal
・Bank Wire Transfer (Domestic and International)
・Credit Card (Visa and Master Card)
It differs by various deposit methods, please refer to the following link for more information.
Deposit and Withdrawal
GQ Capital Markets does not charge any fees for deposits. Your respective banks or payment providers however might charge you additional fees.
Log in to your Client Area and fill in the respective withdrawal form.
We process all withdrawal requests within one working day.
GQ Capital Markets handles all transactions in the same day the requests are received, however transaction time also depends on withdrawal method you choose. Below is the list of withdrawal methods and the time;
- Bank Wire: About 3-5 Business days
- VISA / MASTER Card: About 3 to 10 Business Days.
You are able to withdraw funds if you have open positions on your platform. Please note that your free margin must exceed the amount specified in the withdrawal instruction, including all payment charges. You will not be able to make a request if you have insufficient funds.
Margin is a deposit (as a collateral) made to open a position, selling or buying, and maintain the opened position.
Margin is not a fee or transaction cost: it is a part of account balance.
However, you need to be using your margin carefully as it may increase profit potential just as much as it may cause risk of loss.
Trading hours are from Sunday 17:05 to Friday 17:00 EST(New York Time), 24 hours a day and five days a week.
As Land-FX provides the optimal environment for EA programs, you can use EA freely.
Balance is the account balance calculated with all closed positions.
It does not include the floating loss or profit.
Equity is the floating balance including the current floating loss or profit.
You can check out our spreads at the GQ trading platform.
At market opening and closing times and prior to announcements, the market spreads may widen substantially. Consequently, you must ensure that you have sufficient funds on your account to cover this eventuality.
The minimum trade size is 0.01 lot and the maximum trade size is 100 lots. The maximum amount of orders you can open on an GQ Tarder account is 200.
We don’t have a dealing desk because we are a NDD broker and all our procedures are automated. We have no conflict of interest with our clients as 100% of the orders are cleared with liquidity providers.
GQ Trader common problems that occur during actual Trading.
All online accounts get invalid if the log in information has misinformation or are faulty. All you need to do is check your login, password and the server address.
It is an error of the GQ Trader that happens sometime. All you need to do is to close and reload the platform then the error will not occur.
During the execution of your trade marketing you are not allowed to place your previous or pending orders before any execution of the order. Once you have already placed the trade you can add up to your stop or limit orders using the GQ Terminal.
First things first please check the Experts tab in the GQ trader Terminal. Error numbers will show if the EA is trying to place trades and it is not successful. GQ Trader has error codes which is downloadable.
To be able to view all of the currency pairs you need to right click on the market watch and choose the tab Show all.
To get swap rates you have to go to the market watch area. Choose symbols after right click then go to specification for a trading symbol.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69.1% of retail investor accounts lose money when trading CFDs with this provider.
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.